US warehouse

Companion figures on our US warehouse page appeared on Jinsan’s October 2025 US-warehouse sheets. Those sheets are about thirteen months old as of November 2026. We will ask whether a specific unit is still there before we ask you to pay. If it is, shipment from a US warehouse is usually faster than a factory order from China. How many days it will take in 2026 is something we will tell you for that unit, once we know. We will not print “3–7 days” — or any other competitor’s window — because Jinsan has not confirmed a 2026 transit time to us in writing.

Factory orders

Figures that are not in the US warehouse, including the AI bionic robot, are available to order from the factory. Lead time is confirmed in writing before payment. The official WM shop has at times described production in the region of twenty days after payment; that is their published figure, not a commitment we will copy onto your order until we have a current confirmation for your configuration.

Discreet packaging

We request unmarked outer packaging from the warehouse or the factory — a plain carton, without product photography or a product name on the outside. We will confirm the packing method with your order. We cannot control how a carrier describes a package in its own tracking, and we will not pretend that no one can ever infer the contents.

Customs and prohibited destinations

We will not misdeclare the contents of a shipment. We will not describe a companion figure as a mannequin, a toy, or any other inaccurate category in order to clear customs, including any Mid-East or other grey-customs arrangement. If a destination prohibits the import of these products, we will not ship there. You are responsible for knowing the law where the package will be received. Duties, taxes, and clearance formalities, where they apply, are for the recipient unless we have agreed otherwise in writing.

See also our compliance page.

Cost

The 2025 Angel Kiss price list gives both an EXW figure and a “with shipping” figure (for example $1,250 against a $1,950 suggested retail for AK2-165). We display suggested retail and MAP, not a guessed freight quote. The shipping cost for your order is confirmed before payment, once we know the warehouse, the destination, and the weight of the actual unit.

Inspection on arrival

When the carton arrives, inspect the outer packaging and, as soon as you reasonably can, the figure itself. If there is transit damage or a factory defect, write to us with photographs. The remedy is described on the returns page.