Legal
Privacy.
This is a static website. We try to collect as little as we need, and to be plain about where it goes.
Last updated 12 November 2026. This page is written for a site that has not yet connected a server-side form backend or a payment processor. When that changes, this notice will be updated.
Who we are
Elara Atelier is an independent specialist retailer of adult WM Doll and Angel Kiss collections. Correspondence is through the forms on this site. We have not published a street address on this site. When a public address or a dedicated mailbox is established, it will appear on the About and Contact pages and will be added here.
What this site stores in your browser
If you confirm that you are 18 or older, a cookie named elara_age is set for one year, so we do not ask again on every page. If you add figures to an inquiry bag, the contents are stored in your browser’s local storage, on your device. If you submit a contact, wholesale, or order-request form, a copy of that request is also stored locally in the same browser, and a mailto draft is offered so you can send the request to us. Those local copies do not, by themselves, reach us. We only receive what you actually send.
We do not use advertising cookies, and we have not installed a third-party analytics script on this site. Your browser and our hosting provider (if this site is served from Cloudflare Pages or a similar host) may generate ordinary server logs — IP address, requested URL, user-agent, and time — as part of operating the service. We do not use those logs to build a marketing profile.
What you send to us
If you email a request, or eventually submit one through a server-side form we add later, we will receive the information you include: typically your name, email address, shipping country and address, and the contents of your inquiry, together with any notes. We use that information to reply, to confirm stock and price, to arrange shipping, and to keep a record of the order. We do not sell it. We do not use it to send general marketing unless you have asked us to. We do not collect payment-card numbers on this site.
Legal bases and your rights (including GDPR)
If you are in the European Economic Area, the United Kingdom, or a similar jurisdiction, we process the information you send us in order to take steps at your request before a contract, to perform a contract if we accept an order, and where necessary for our legitimate interest in running a lawful, 18+ specialist shop — including fraud prevention and a record of consent to age. You may have the right to access, correct, erase, or restrict the information we hold, to object to certain processing, and to receive a copy of information you provided. You may also have the right to complain to a supervisory authority. To exercise a right, use the contact form and say what you need. We will need to be satisfied of your identity before releasing personal information.
Retention and processors
We keep order and inquiry correspondence for as long as we need it to fulfill the request, to handle defects, and to meet bookkeeping or legal obligations, and then we delete or anonymise it. If we use an email provider, a host, or later a high-risk payment processor or a form backend, those processors will see the information necessary to provide their service, under their own terms. We will name them here when they are in place.
Children
This site is for adults, 18 and older. We do not knowingly collect information from anyone under 18. If you believe we have, please write to us and we will delete it.
Changes
If we change this notice in a material way, we will update the date at the top of the page. The current version is the one that applies.